Maillefer Service Level Agreement provides full coverage to our customers with predefined support and maintenance services that ensure both the availability and the productivity of the equipment. As a House of Experts, we are able to identify problems early, thus considerably limit the consequences of an outage.
How to keep your promises towards your customers?
You want proper regular care for the best product. We offer priority access to the Service Support Desk, annually scheduled service visits and detailed reports with recommendations.
- Agreed response time
- Agreed intervention time
- Customized packages of support services & maintenance solutions.
What you get
- Improved equipment availability
- Better final product quality
- Secured production plans.
With regular follow-up and predefined scheduled technical visits, we ensure the best operating reliability of your line. We define the status of your equipment and check the adequacy of the preventive maintenance program.
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