For Frédéric, satisfaction isn't just about closing a deal; it's about genuine customer happiness: “My greatest motivation is ensuring that customers are satisfied with the service and products provided,” he explains. This belief fuels his drive to provide comprehensive solutions, ensuring Maillefer is the best option for turnkey projects in specialized segments like Medical, Irrigation, Fiber Microduct, Heating & Plumbing, Automotive or on/offshore pipes & tubes. Repeat business from happy customers is a reward in itself.
Frédéric has a critical role in extending Maillefer’s reach across countries in Europe, Latin America and Africa, offering machines, turnkey solutions, and advanced technology for pipe and tube extrusion. Maillefer’s commitment to specialized, high-quality extrusion solutions aligns perfectly with his expertise, allowing him to deliver tailored solutions that meet precise customer needs.
From Mechanical Engineering to Global Sales Leadership
Frédéric’s responsibilities as Sales Manager encompass managing territories and selling advanced machinery and comprehensive technology solutions. His career at Maillefer began in the 1990s (then at Nokia-Maillefer). Over the years he progressed from a coordinator role in the extrusion factory in Switzerland, leading projects for internal customers, to his current position as Sales Manager. This career journey, supported by his evening studies in management, underscores Maillefer’s commitment to people’s development and growth.
Frédéric values Maillefer’s supportive atmosphere and collaborative spirit. He strongly advocates for physical presence in the office, noting the irreplaceable value of exchanging information with colleagues and seeing the tangible products. This positive work environment, coupled with Maillefer’s reputation as a very good employer that is dedicated to its employees’ wellbeing and offers various advantages, makes it a profoundly rewarding workplace for him.
Frédéric’s role involves international travel monthly to reactivate customer visits and explore new opportunities. While he enjoys the culinary delights of Italy, Spain, and France, he is particularly energized by the dynamic markets in the South American and African countries, which he sees as promising for future projects.
For prospective employees, Frédéric's message is clear: “Maillefer offers significant opportunities for personal and professional development. Here, everyone can expand their knowledge and skills.” Frédéric Carnicer is passionately driving Maillefer’s continued customer success and expanding global presence.
